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Know Your Rights Before You Play

slotomania operates under a clear set of legal terms that govern your account, your data, and your access — and access depends on state law and eligible states.

State-by-state eligibilityPrivacy & data rightsAccount terms clarityPayPal, Venmo, Play+ coveredContact paths included
slotomania Know Your Rights Before You Play
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Access

Your personal data is not sold to third parties. We retain account information only as long as required by applicable law or as necessary to manage active account balances, including any funds linked to PayPal, Venmo, or Play+. Here is what that looks like in practice.

Data Retention

We keep your account data only as long as state law requires or your account remains active. Once you close your account, we begin the deletion process within the window stated in our privacy policy.

Cookie Use

We use cookies to maintain your session, remember your wallet preference between PayPal and Play+, and measure how pages perform. You can manage cookie preferences from the settings link in your account footer.

Account Security

Every login is protected by two-step verification. If you access slotomania from a new device — say, switching from your phone in New York to a desktop — you will receive a one-time passcode before the session opens.

Requesting Changes

To update, export, or request deletion of your personal data, submit a request through the Help Center or by emailing support with your account ID. We process verified requests within the timeline our privacy policy states.

LEGAL CONTACT PATHS

How to Reach Us on Policy Questions

If a section of our terms raises a question you cannot resolve by reading the policy document, reach out directly. Our support team handles account-level legal inquiries, data requests, and terms clarifications — use the channel that works fastest for you.

Team online

Live Chat

Open the chat widget inside your account dashboard to connect with a support agent who can pull up your account terms and walk through eligibility questions in real time.

Email Support

Send detailed legal or data-request inquiries to our support email. Include your account ID so our team can locate your record and respond with the right policy section.

Account Help Center

The Help Center inside your account lists current policy documents, state eligibility details, and step-by-step instructions for submitting a data access or deletion request.

Common Legal Questions from Our Players

These are the policy questions our support team fields most often. If yours is not here, the Help Center and live chat are both available from inside your account.

Access depends entirely on your state of residence and current state law. We run an eligibility check at registration — if your state is not supported, you will be notified before your account is activated.

We collect the information needed to verify your identity, confirm state eligibility, and process payments through PayPal, Venmo, or Play+. Full details are in our privacy policy, accessible from your account settings.

Yes. Submit a data access request through the Help Center or by emailing support with your account ID. We will compile and send your data within the timeframe stated in our privacy policy.

Contact support via live chat or email to begin the account closure process. Once your balance is settled and any open PayPal or Venmo transactions clear, we initiate data deletion per our retention policy.

Material changes are sent to the email address on your account before they take effect. Keep your email current in account settings — if it bounces, you may miss a notice that affects your access or wallet terms.

Payment credentials for PayPal, Venmo, and Play+ are handled through those providers' own secure systems. We do not store raw card or bank account numbers on our servers — only a tokenized reference for transaction matching.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.